Helping you make sense of your NDIS plan and connect with the right supports. Whether you’re new to the NDIS, changing providers, or preparing for a plan review, our team is here to guide you with clarity and confidence.
NDIS Support Coordination Central Coast & Wyong
What Is NDIS Support Coordination?
Support Coordination is a capacity-building support funded through some NDIS plans. It helps participants understand their funding, choose suitable providers, coordinate services, and build the skills to manage supports more independently over time.
Your Support Coordinator works alongside you, your family, carers, therapists and service providers to make sure your supports are organised, goal-focused, and working well together — so your plan turns into real progress, not just paperwork.
In short: a Support Coordinator is your point of connection between your NDIS plan and the everyday supports that help you live the life you want.
How Our Support Coordinators Can Help You
Our team provides practical, personalised support to help you get the most from your NDIS plan.
Understand your NDIS plan and available funding
Find and connect with suitable NDIS providers
Coordinate allied health, community, personal care and housing supports
Prepare for plan reviews and gather supporting information
Resolve service issues or gaps in support
Build confidence and independence in decision-making
Support Coordination Built Around Your Goals
Every participant’s needs are different. We take the time to understand your goals, preferences, and current situation, then help create a practical pathway forward.
Person-Centred Support
We listen to your goals, choices, and preferences, and keep you at the centre of every decision.
Collaborative Approach
We work alongside you, your family, and your providers to ensure everyone is informed and aligned.
Local Knowledge
We understand the NDIS provider network across the Central Coast, Newcastle, and Lake Macquarie.
Local NDIS Support Coordination Across the Central Coast
Caring Arms provides Support Coordination Central Coast, Newcastle, Lake Macquarie, and surrounding regions. Our local knowledge helps us connect you with services, housing options, therapists, community supports, and providers across the region.
Areas We Serve
- Central Coast
- Wyong
- Newcastle
- Lake Macquarie
- Surrounding regions
Why Local Matters
When you work with a local NDIS Support Coordinator, you benefit from firsthand knowledge of community services, local providers, and regional networks. We know the Central Coast and Wyong areas inside out, which means we can help you find the right supports faster and more effectively.
Whether you need help with everyday supports, therapy connections, or exploring accommodation options like SIL or SDA, our team has the local expertise to guide you.
Support Coordination for SIL, SDA and Complex Supports
Caring Arms has strong, practical experience supporting participants with complex disability needs — including people exploring Supported Independent Living, Specialist Disability Accommodation, Medium Term Accommodation and higher-level daily supports.
If you’re considering a move, preparing for hospital discharge, reviewing your current support arrangements, or need better coordination between multiple providers, our team can help bring the right people together.
Why Choose Caring Arms Australia?
We combine local knowledge, experience, and a genuine commitment to your goals
Person-centred support
We listen to your goals, choices and preferences, and keep you at the centre of every decision.
Local provider knowledge
We understand the NDIS provider network across the Central Coast, Newcastle and Lake Macquarie.
Clear communication
We aim to keep participants, families and providers informed, organised and working together.
Capacity-building focus
Our goal is to help you build confidence, independence and long-term skills wherever possible.
Registered NDIS Provider
We are a registered NDIS provider, meeting strict quality and safety standards, so you can have peace of mind
Looking for a Support Coordinator?
call (02) 4326 0800
Looking for a Support Coordinator on the
Central Coast or in Wyong?
Whether you’re starting your first NDIS plan, changing Support Coordinators, preparing for a review, or need help with complex supports, Caring Arms Australia can help. Speak with our team today about your goals, current supports and next steps.
Email Sarah.Moore@caringarms.com.au
Frequently Asked Questions About NDIS Support Coordination
1. What does a Support Coordinator do?
A Support Coordinator helps you understand your NDIS plan, connect with providers, coordinate services and work toward your goals.
2. Is Support Coordination funded by the NDIS?
Yes. If approved by the NDIA, Support Coordination funding is included in your NDIS plan.
3. Can I choose my own Support Coordinator?
Yes. NDIS participants have choice and control over who provides their supports.
4. Can I change Support Coordinators?
Absolutely. Participants can change Support Coordinators if they feel another provider may better suit their needs.
5. What is the difference between Support Coordination and Plan Management?
Support Coordination helps implement your plan and coordinate supports. Plan Management focuses on managing invoices and payments.
6. What is Support Connection?
Support Connection helps participants connect with providers and understand their plans.
7. What is Specialist Support Coordination?
It is a higher level of coordination for participants with complex support needs.
8. Do I need Support Coordination if I already have providers?
Many participants still benefit from support coordinating multiple providers and preparing for reviews.
9. Can Support Coordinators help with SIL?
Yes. Support Coordinators can assist participants to explore Supported Independent Living options.
10. Can Support Coordinators help with SDA?
Yes. They can assist with SDA eligibility, assessments and provider connections.
11. Can Support Coordinators attend meetings?
Yes. They can attend planning meetings, case conferences and provider meetings when appropriate.
12. Can Support Coordinators help with hospital discharge?
Yes. They can assist with coordinating supports required following discharge.
13. Will a Support Coordinator tell me which providers to use?
No. They provide information and options while supporting your right to choose.
14. How often will I hear from my Support Coordinator?
This depends on your goals, needs and available funding.
15. Can Support Coordination help prepare for a plan review?
Yes. Support Coordinators often help gather reports and evidence for reviews.
16. Can family members be involved?
Yes. With your consent, family members and carers can be included in discussions.
17. Can Support Coordinators help with employment goals?
Yes. They can connect participants with employment and community supports.
18. What if my circumstances change?
Your Support Coordinator can help adjust supports and navigate changes.
19. Is Support Coordination available across Central Coast and Newcastle?
Yes. Caring Arms Australia supports participants throughout the Central Coast, Newcastle and Lake Macquarie regions.
20. How do I get started with Support Coordination?
Simply contact Caring Arms Australia on (02) 4326 0800 and our team can discuss your goals, support needs and available options.