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Support Coordination

NDIS Support Coordination

Helping you make sense of your NDIS plan and connect with the right supports

At Caring Arms Australia, our Support Coordination service helps NDIS participants understand their plan, use their funding with confidence, and connect with providers who support their goals.

Whether you are new to the NDIS, changing providers, preparing for a plan review, or exploring housing options such as SIL or SDA, our team can help you take the next step with clarity and confidence.

Call (02) 4326 0800 to speak with our Support Coordination team.

What Is NDIS Support Coordination?

Support Coordination is a capacity-building support funded through some NDIS plans. It helps participants understand their funding, choose suitable providers, coordinate services, and build the skills needed to manage supports more independently.

Your Support Coordinator works alongside you, your family, carers, therapists and service providers to help make sure your supports are organised, goal-focused and working well together.

How Our Support Coordinators Can Help

We can support you to:

Understand your NDIS plan and available funding
Find and connect with suitable NDIS providers
Coordinate allied health, community, personal care and housing supports
Prepare for plan reviews and gather supporting information
Resolve service issues or gaps in support
Build confidence in making decisions about your supports
Explore SIL, SDA, MTA or other accommodation options where suitable

Support Coordination Built Around Your Goals

Every participant’s needs are different. Some people need help finding the right providers. Others need support coordinating complex services, preparing for a review, or planning a move into supported accommodation.

We take the time to understand your goals, preferences and current situation, then help create a practical pathway forward. You remain in control of your choices, while we provide guidance, coordination and support.

Local NDIS Support Coordination

Caring Arms provides Support Coordination across the Central Coast, Newcastle, Lake Macquarie and surrounding regions.

Our local knowledge helps us connect participants with services, housing options, therapists, community supports and providers across the region.

Support Coordination for SIL, SDA and Complex Supports

Caring Arms has strong experience supporting participants with complex disability needs, including people exploring Supported Independent Living, Specialist Disability Accommodation, Medium Term Accommodation and higher-level daily supports.

If you are considering a move, preparing for hospital discharge, reviewing your current support arrangements, or needing better coordination between multiple providers, our team can help bring the right people together.

Why Choose Caring Arms Australia?

Person-centred support

We listen to your goals, choices and preferences, and keep you at the centre of every decision.

Local provider knowledge

We understand the NDIS provider network across the Central Coast, Newcastle and Lake Macquarie.

Experience with complex needs

Our wider team works across SIL, SDA, MTA and complex disability support, giving us practical insight into real-life support needs.

Clear communication

We aim to keep participants, families and providers informed, organised and working together.

Capacity-building focus

Our goal is to help you build confidence, independence and long-term skills wherever possible.

Looking for a Support Coordinator?

Whether you are starting your first NDIS plan, changing Support Coordinators, preparing for a review, or needing help with complex supports, Caring Arms Australia can help.

Speak with our team today to discuss your goals, current supports and next steps.

Call (02) 4326 0800
Email Sarah.Moore@caringarms.com.au

Frequently Asked Questions About NDIS Support Coordination

1. What does a Support Coordinator do?

A Support Coordinator helps you understand your NDIS plan, connect with providers, coordinate services and work toward your goals.

Yes. If approved by the NDIA, Support Coordination funding is included in your NDIS plan.

Yes. NDIS participants have choice and control over who provides their supports.

Absolutely. Participants can change Support Coordinators if they feel another provider may better suit their needs.

Support Coordination helps implement your plan and coordinate supports. Plan Management focuses on managing invoices and payments.

Support Connection helps participants connect with providers and understand their plans.

It is a higher level of coordination for participants with complex support needs.

Many participants still benefit from support coordinating multiple providers and preparing for reviews.

Yes. Support Coordinators can assist participants to explore Supported Independent Living options.

Yes. They can assist with SDA eligibility, assessments and provider connections.

Yes. They can attend planning meetings, case conferences and provider meetings when appropriate.

Yes. They can assist with coordinating supports required following discharge.

No. They provide information and options while supporting your right to choose.

This depends on your goals, needs and available funding.

Yes. Support Coordinators often help gather reports and evidence for reviews.

Yes. With your consent, family members and carers can be included in discussions.

Yes. They can connect participants with employment and community supports.

Your Support Coordinator can help adjust supports and navigate changes.

Yes. Caring Arms Australia supports participants throughout the Central Coast, Newcastle and Lake Macquarie regions.

Simply contact Caring Arms Australia on (02) 4326 0800 and our team can discuss your goals, support needs and available options.